1. Nature of Service

Sovyb provides curated social dining experiences where participants are matched with like-minded individuals and invited to attend a dinner meetup. Since Sovyb offers a service experience and not a physical product, hence returns are not applicable.

2. Refund Eligibility

Minimum Attendance Requirement:

Each Sovyb dinner experience requires a minimum number of participants to take place. If the confirmed attendees for a particular dinner event are less than two (2) participants, Sovyb reserves the right to cancel or reschedule the event.

In such cases, participants will be offered:

A full refund of the booking amount, or The option to reschedule or transfer the booking to another available dinner date, subject to availability.

3. Non-Refundable Situations

Refunds will generally not be issued in the following cases:

If a participant fails to attend the event after confirming the booking.

If the participant cancels close to the event date, where arrangements have already been made.

If the event takes place as scheduled with the required minimum participants.

4. Refund Processing

If a refund is approved, the amount will be processed using the original payment method used during booking. Refunds are typically processed within 5–7 business days, depending on the payment provider and banking timelines.

5. Contact for Refund Requests

For any questions related to refunds or event cancellations, participants can contact Sovyb through:

Email: admin@sovyb.com

6. Policy Updates

Sovyb reserves the right to modify or update this Return & Refund Policy at any time. Any changes will be updated on this page.